indomaster88 Casino & Sportsbook Data Care
This page describes what we collect when you use indomaster88 and how we keep that data protected. We operate our platform across football sportsbook markets, live-dealer tables, slot games, and esports betting — and every account requires personal information to verify identity and process deposits and withdrawals.
We at indomaster88 take data protection seriously. Our commitment is to be transparent about what we collect, why we collect it, and how we use it. We comply with applicable data protection laws in the jurisdictions where our services are available.
Our policy applies to all members who access indomaster88 via web browser, mobile app, or any other channel. If you have questions about how we handle your information, our support team in English and Indonesian can help.
What We Collect on indomaster88
We collect information in several categories. First, we collect account details — your name, email address, phone number, and date of birth. These are required to create your indomaster88 account and verify your identity before you can deposit or withdraw funds.
Second, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction details, amount, and timestamp. We do not store your full bank account number or card details — payment processors handle that securely on their own servers.
Third, we collect identity documents for KYC (Know Your Customer) verification. This includes a copy of your national ID, passport, or driver's license, and sometimes a selfie or proof of address. We keep these documents encrypted and separate from your main account profile.
Fourth, we collect behavioural data — which games you play, how long you stay on indomaster88, which markets you view (Liga 1, Piala Indonesia, Champions League, or live-dealer tables), and your betting history. This helps us improve our platform and detect fraud.
How We Use Your Data
We use your account details to verify your identity, process your deposits and withdrawals, and communicate with you about your account. We send you transaction confirmations, security alerts, and support responses via email or SMS.
We use your payment history to reconcile transactions, detect duplicate accounts, and comply with anti-money-laundering (AML) regulations. If you deposit via mobile banking in Jakarta or local payment in Surabaya, we log the payment method and region for compliance purposes.
We use your behavioural data to improve indomaster88 — for example, to understand which football tournaments draw the most interest, or which live-dealer games are most popular. We also use it to detect suspicious activity, such as rapid account creation or unusual betting patterns.
We do not sell your personal data to third parties. We do not use your data for marketing unless you opt in. We do not share your betting history with other users or public platforms.
Third-Party Processors
Our servers may sit outside your jurisdiction. We use cloud infrastructure and payment gateways operated by third parties. These processors sign data-processing agreements with us and are bound by the same confidentiality and security standards we apply.
Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and the banks mobile banking, local payment, online payment, e-wallet) handle your payment details directly. We do not see your full card or account number. Our support team in English and Indonesian can help if a transaction fails or is delayed.
Cookies and Tracking
We use cookies to keep you logged into indomaster88 and to remember your preferences (language, theme, favourite markets). These are session cookies and persistent cookies, stored on your device.
We also use analytics cookies to track how users navigate indomaster88 — which pages they visit, how long they stay, and which features they use. This helps us improve the platform. You can disable cookies in your browser settings, but some features of indomaster88 may not work properly.
Your Rights and Contact
You have the right to request a copy of the personal data we hold about you. You can also request that we correct inaccurate information or delete your account and associated data, subject to legal retention requirements.
To exercise these rights, contact our support team. We respond to data requests within standard response windows. Our team speaks English and Indonesian and can guide you through the process.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
This privacy policy may be updated from time to time. We will notify you of material changes via email or by posting a notice on indomaster88. Your continued use of the platform after such changes constitutes your acceptance of the updated policy.
Contact indomaster88 Support
- Email: [email protected]
- Language: English and Indonesian
- Account recovery: If you lose access to your indomaster88 account, provide your registered email and phone number for verification.